COVID-19 safety guidelines
We are committed to provide a safe and comfortable environment for our staff and customers.
We care about your well-being and safety as much as we do about your image, and during the time of closure, we have been developing and implementing additional salon safety measures to make sure your every visit is relaxing and enjoyable from start to finish.
Our ‘We Care’ client promise…
Increased social distancing
Social distancing measures are in place throughout the salon to reduce the number of people you would be in contact with at any given time. We have staggered appointment times and given more time to every client. Where possible, you will be looked after by one person throughout your visit.
High standard hygiene code
Our team follows a strict code of hygiene inside and out of the salon. Our rigorous cleaning schedule includes disinfecting the salon regularly throughout the day, sanitising chairs, backwashes, hairdressing tools and electronic devices in between every client.
Protection for our teams
The safety of our teams and those around us is our top priority. All our teams wear a protective visors, masks and aprons as well as washing their hands in between every client appointment.
Protection for our clients
Clients should come in on time for their appointments wearing a facemask. Attend your appointment by yourself to avoid overcrowding where possible. Every client will be offered hand sanitizer on entry and exit of the salon. You will have a fully disinfected chair, gown and treatment area.
Booking your visit
If you are on our Waiting List, rest assured we will be contacting you as a priority to accommodate your booking.
If you or anyone you have been in contact with has cold or flu symptoms, or has travelled overseas in the last 14 days, please stay at home and kindly contact us to reschedule your appointment in that time.
If you are in a higher risk group, please speak to our team who will recommend quieter times for your visit.
To avoid handling cash, please pay using Debit or Credit Card. Please remember contactless card payments have a limit.
We look forward to welcoming you back in our salon very soon!
The Suyo Team